This Cookie Policy explains how CareJournal uses cookies and similar technologies across our website, web platform and mobile app.
CareJournal does not use advertising cookies, third-party tracking cookies or third-party advertising pixels.
We currently use only necessary technologies required to operate the website, protect user accounts, keep authorised users signed in and provide the CareJournal service.
Public website
The public CareJournal website does not use advertising cookies or third-party tracking cookies.
We may use essential technologies required for basic website operation, security and performance.
We do not use cookies to track visitors across other websites or build advertising profiles.
CareJournal platform
When authorised users sign in to CareJournal, we may use necessary cookies or similar storage technologies to:
- keep users signed in securely
- protect accounts from unauthorised access
- remember basic user preferences
- load the correct school, role and permission settings
- support security, reliability and platform performance
These technologies are necessary for the CareJournal platform to work properly and cannot be switched off through CareJournal.
Users can clear cookies or browser storage through their browser settings, but doing so may sign them out or affect how the platform works.
Mobile app
The CareJournal mobile app may use secure device storage to keep authorised users signed in and support normal app functionality.
The mobile app does not use advertising trackers or third-party advertising cookies.
Analytics and advertising
CareJournal does not currently use third-party analytics or advertising trackers.
We do not use cookies or similar technologies to:
- show advertising
- track users across unrelated websites
- sell user behaviour data
- build marketing profiles about children, families or staff
If we introduce optional analytics or non-essential cookies in future, we will update this policy and ask for consent where required.
Managing cookies and storage
Most browsers allow users to manage or delete cookies and site storage through browser settings.
Blocking or deleting necessary cookies or storage may prevent parts of CareJournal from working correctly, including sign-in and account access.
Changes to this policy
We may update this Cookie Policy if the way CareJournal uses cookies or similar technologies changes.
The latest version will always be available on the CareJournal website.
Contact
Questions about this Cookie Policy can be sent to:
Special Pathways
Email: hello@carejournal.uk